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Casino Security

If you’re wondering how to access the online casino’s Live Assistance Department, fret not. It’s really easy. All you have to do is Log In. Look for the Live Chat tab located in the major screens. You can find it in the Lobby, the Cashier section and certainly in the Help page. But when you contact our Support personnel, make sure to have all of your information handy. It’s how you’ll receive the fastest response.

Customer Support:

Our friendly support is staff standing by, round the clock, every day of the year. They’ll be more than happy to respond to your inquiries and any concerns you may have. Contact us at


Inquiries regarding financial issue, deposits or withdrawals. Contact us at


For getting information about advertising and/or promotional opportunities at 21GrandCasino, or if you wish to learn more about our affiliate program BestPay Partners. Contact Affiliate Manager at and visit the site

Media and General Info:

Press Info and general comments or suggestion. Contact us at

The management of our online casino guarantees that all members of its personnel are experts. They understand the importance of offering a high standard of service and are specially trained in everything relating to online casino gambling as well as technical matters. Always on call, our casino 21GrandCasino staff is always available to make your problems go away with expediency and effectiveness.

For International calls dial: +1 718 732 0154
French Hotline: +33(0)1 789 00368
Spanish Hotline: + 34910831997